Zero-Waste Small Business Profile: Fulfill Shoppe
Sustainable Living

Zero-Waste Small Business Profile: Fulfill Shoppe

|AD| As Fulfill Shoppe Ambassadors, we are compensated for this post. As always, all thoughts and opinions are our own.

I’m so excited to talk about one of our favourite Tri-Cities small businesses on the blog today! Fulfill Shoppe has been a huge part of my zero-waste journey these last couple years and is a sustainable small business that I love supporting. We’ve mentioned them on our blog before in our Sustainable Businesses to Know About series, but here is a more in-depth introduction.

Fulfill Shoppe pantry items in reusable glass jars
Just a few of the Fulfill Shoppe products in my pantry right now

Who is Fulfill Shoppe?

Fulfill Shoppe is a zero-waste, online refill store that was started by two sisters, Pam and Lori, in the Tri-Cities. (For those that don’t know, the Tri-Cities is an area inclusive of three cities–Port Moody, Coquitlam, and Port Coquitlam–in British Columbia, Canada). They have a wide range of bulk grocery items, as well as cleaning, beauty, and other home essential products. They’ve even started adding some fresh and frozen items this year! Most items are delivered in jars that are returned on your next order.

The idea for their sustainable small business was born out of a desire to leave the planet in a good state for their children. The amount of plastic and waste that shows up in our lives can be overwhelming, so Pam and Lori created a way for people to reduce that.

They will often say “zero-waste(ish)” to acknowledge that going zero-waste is a process. These ladies are walking the talk and openly sharing their journey. I really suggest following them on their socials! Find them here: Instagram and Facebook.

Why we Love Fulfill Shoppe

1. We love shopping small.

We love supporting small businesses because they are so important to our communities. If you’re wondering why, we have an entire post about 6 reasons to shop small and local. The fact that Fulfill Shoppe is a small, local, women-led business is a big part of why we love them.

2. Shopping with them is easy.

I’m not a big online shopper in general and even less-so when it comes to groceries because the process isn’t something I’m a big fan of. With Fulfill Shoppe, though, I feel like the process is really streamlined and easy. I also have confidence in the people behind the business and know that if I ever had a problem or question, I could reach out with it.

3. They walk the zero-waste talk.

The fact they embrace the “progress over perfection” mindset resonates with me because that’s how I approach life too. I love seeing all of the ways they are intentional about making low-waste choices for their business–from using an electric vehicle to reusing boxes for delivery orders to using seed paper to write notes to customers. All of the little and big actions add up to make such a difference!

How Fulfill Shoppe has Helped my Low Waste Journey

Plastic food packaging is by far the biggest area of waste in my life. When I did a waste audit at the beginning of the year, it was very apparent. I also find that plastic usually ends up in my life because it’s convenient. So I needed to tackle the problem in a way that was sustainable for my lifestyle. Fulfill Shoppe has really been that answer for me.

To start, I chose a few specific products that I would only buy from Fulfill Shoppe to eliminate the waste of those items. I started with some zero-waste snacks and pantry staples like flour and oats. Since the order process and delivery was so simple, I was able to form a habit of using these items and returning the jars. It felt so good to have no waste!

As I learned more about going zero-waste, I also started to try out other products like shampoo bars and reusable snack bags (did I mention snacks seem to be my big waste creator?!). I’ve been able to explore products from a number of other small businesses through Fulfill Shoppe and have found loads of convenient zero-waste items I now love!

Fulfill Shoppe zero waste groceries
Fulfill Shoppe jars on delivery day

How to Shop with Fulfill Shoppe

Shopping with Fulfill Shoppe is really easy! Head to their website, browse their products and fill up your cart. They deliver twice a week and you have until noon the day before delivery day to place your order. Your items get delivered to you in reusable glass jars that you return on your next order day by leaving them outside for pick up.

You don’t need to be home for delivery if you have a safe place for your order to be left out. They deliver all their orders in an electric car and you’ll get a text message letting you know when yours has been dropped off.

Delivery areas include: Tri-Cities (Port Coquitlam, Coquitlam, and Port Moody including Anmore and Belcarra), Pitt Meadows, Maple Ridge, New Westminster, Burnaby, North Vancouver, West Vancouver, and Langley. Surrey is coming soon too! There are a couple of pick up locations in the Tri-Cities and you can find all the details here on their website.

We’re Fulfill Shoppe Ambassadors!

As you can tell, we’re Fulfill Shoppe fans. We are so excited to partner with them and become Fulfill Shoppe Ambassadors! We’ve shared a lot (especially on Instagram) about them since we launched our blog. We even purchased items for our first ever giveaway from their shop because we trusted their products so much. It just seems like such a good fit to officially partner up! We’re looking forward to sharing more about our zero-waste journey and how Fulfill Shoppe is helping us along the way.

Have you ever shopped with Fulfill Shoppe? Or do you have a refill store near you that you shop with?

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  • Michelle (Boomer Eco Crusader)

    Sounds awesome. I buy my hand & body soap, laundry soap, dishwasher tabs and a lot of other products from a local small bulk soap supply business. They also sell essential oils, and a lot of other zero-waste products. I usually go there and shop in person with my own containers but I have ordered online for delivery a couple of times during the pandemic. They deliver for free in their “soapmobile” in our local area.

    I also shop at Bulk Barn using my own containers for a lot of grocery items and snack foods.

    I just wish there were more of these stores around.

  • thetravelvine

    This is such a great idea, and one I would love to have where we live, but there is nothing like it at the moment. I am also on a mission to reduce the amount of plastic I use too. I am very conscious of it, but sometimes I just have no choice. We do recycle though and I reuse as much as possible. My biggest concern is the amount of plastic that ends up in the ocean. I think the girls at Fulfill Shoppe that created such a great product with is amazing to the environment and stops you buying new plastic containers each week is a win win.

    • A Sustainably Simple Life

      I’m hopeful that stores like Fulfill Shoppe will become more readily available to people. That’s so great you’ve been paying attention to the amount of plastic in your life and are taking steps to reduce it. I definitely understand how sometimes there is no choice to use some. Every bit makes a difference though, so that’s awesome you’re making changes 🙂

  • CristinaR

    Oh this sounds absolutely amazing! Such a great service you have there and truly wish we could get something similar over here. It sounds like Fulfill Shoppe helps everyone get their groceries zero waste and helping the locals too! Thanks for shairng x

  • Basic With Life

    What a brilliant idea, we need more of this. I recycle where possible and I’m always reminding others but I don’t think that enough anymore. We all need to do more and businesses like this make it easier. Thanks for sharing.

    • A Sustainably Simple Life

      Thank you! It is encouraging to see businesses like Fulfill get started and the alternatives that are out there now. I hope something comes near you soon too

  • readandreviewit1

    Love this! Fulfill Shoppe sound absolutely amazing, I love how you can leave your jars therefore getting rid of the waste. It sounds like they have a great range of products too! Thanks for sharing, I’ll have to see if there’s somewhere similar to here that delivers in my area.

  • Jaya Avendel

    There are many physical refill and bulk stores but none in my area, so I love the idea of a refill shop that you can buy from online! Getting things that you use often like flour, oats, and snacks in glass jars is a wonderful way to cut back on the endless packaging these staples result in otherwise.
    Thanks for sharing!

  • Molly @ Transatlantic Notes

    What an incredible idea and business model! I think this is such a good way to introduce people to zero-waste grocery, especially online! I know of places similar to this but they are too far away so if things were available like this to shop on the internet, that is a great idea! Thanks for sharing this, I hope this becomes a more readily available option!

    • A Sustainably Simple Life

      Thank you Molly! I’ve been so inspired by the entrepreneurs behind Fulfill Shoppe. They’ve really created something amazing!

  • ThePlainSimpleLife

    This sounds absolutely fantastic! Unfortunately there’s nothing like it where I live but I sure hope there would be in the future!

    • Eri Tz

      Sustainability is something we have to take into account in all aspects of our lives and I thing that these girls had a great idea! I wish there was something like this where I live but unfortunately there isn’t.
      Great business idea also ☺️

      • A Sustainably Simple Life

        So true! There are so many areas—big and small—of our lives to make those sustainable changes 🙂

What are your thoughts? Let us know in the comments!